Supervise and lead a team of food and beverage service staff, including waiters, bartenders, host/hostesses high-quality service delivery.
Customer Service: Ensure exceptional customer service by scheduling breaks, monitoring service flow, and maintaining service standards.
Ordering food and beverage preparation, presentation, and service to ensure quality standards are met, recipes are staff on service standards, product knowledge, menu items, upselling techniques, and customer interaction
beverage offering at Jozini, with key drivers of customer satisfaction and financial success.
Key
Beverage Operations - Ensure that waiters, room service staff, and barmen are always correctly and smartly
smartly dressed, offering professional and courteous service, while maintaining clean and well-kept restaurants
and ensuring prompt, standards-compliant room service orders and impeccable table appointments, including
possible revenue and provide an exceptional customer service experience.
guests with the variety and quality of food and services
you have a passion for delivering exceptional service and possess at least one year of hotel experience Key Responsibilities: Provide impeccable customer service to all guests, ensuring a memorable dining effectively with kitchen staff to ensure seamless service Comply with all health, safety, and hygiene standards
you have a passion for delivering exceptional service and possess at least one year of hotel experience Key Responsibilities: Provide impeccable customer service to all guests, ensuring a memorable dining effectively with kitchen staff to ensure seamless service Comply with all health, safety, and hygiene standards
a highly experienced and successful QSR (Quick Service Restaurant) Manager to join their team. The ideal with external parties eg. service providers, customers etc.
● Drive customer excellence, facilities suppliers where necessary
● Handle escalated customer complaints
● Head Office inspections to
a highly experienced and successful QSR (Quick Service Restaurant) Manager to join their team. The ideal with external parties eg. service providers, customers etc. ● Drive customer excellence, facilities management Handle suppliers where necessary ● Handle escalated customer complaints ● Head Office inspections to ensure
kitchen, ensuring the highest quality of food and service. This role involves menu planning, inventory management procedures.
Customer Interaction:
Financial
is what we are looking for. Your excellent customer service and eye for detail are super important as skills