effective liaison between reservations and front office staff with other departments. Ensuring that all
cellphones contracts and expenditure
effective liaison between reservations and front office staff with other departments. Ensuring that all
derive training materials from SOP and policies and Quality aspect of the business Valid Driver's license and
of 4 years work experience ideally 2 years as a trainee and in a well-recognized five-star hotel or world
hygiene and safety. With a focus on creativity, quality, and presentation, you will contribute to our reputation skills and a passion for creating innovative, high-quality dishes using locally sourced ingredients.
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within within your department Managing the Front Office floats (reception and “Forex”) Ensure, enforce and maintain including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
levels of customer satisfaction by maintaining quality standards and addressing guest concerns promptly
MS Excel (ESSENTIAL) Computer proficient on MS Office (ESSENTIAL) Excellent sales skills Ability to deal Excellent knowledge of Guest Relations and Front Office Able to communicate exceptionally well & professionally policies, processes and standards to ensure high quality treatments and exceptional service are provided MS Excel (ESSENTIAL) Computer proficient on MS Office (ESSENTIAL) Excellent sales skills Ability to deal Excellent knowledge of Guest Relations and Front Office Able to communicate exceptionally well & professionally