effective liaison between reservations and front office staff with other departments. Ensuring that all
effective liaison between reservations and front office staff with other departments. Ensuring that all
walk-abouts throughout the hotel to ensure the safety and security of guest, staff, visitors and contractors Record all deviations from the safety standards. Manage the Fire and Safety Committees including quarterly theft, loss, accidents or any aspect that risk the safety of the hotel. Ensure all staff are searched upon random locker room searches. Track all departmental safety records, medically treated and non-treated injuries Interview, select, review and train new security officers according to hotels standards to maintain order
walk-abouts throughout the hotel to ensure the safety and security of guest, staff, visitors and contractors Record all deviations from the safety standards. Manage the Fire and Safety Committees including quarterly theft, loss, accidents or any aspect that risk the safety of the hotel. Ensure all staff are searched upon random locker room searches. Track all departmental safety records, medically treated and non-treated injuries Interview, select, review and train new security officers according to hotels standards to maintain order
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within the Front Office floats (reception and “Forex”) Ensure, enforce and maintain Health and Safety standards including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
occupancy changes to all departments Training on Front Office Procedures / SOP's Driving PIT check procedure check-in/out Manage the monthly reconciliation of Front Office External Supplier Accounts (external airport transfers and Management Accounts, the stationary and Front Office budgets Minimize waste and control resources within the Front Office floats (reception and “Forex”) Ensure, enforce and maintain Health and Safety standards including proficiency in the use of Protel and MS office, including e-mail and internet. Process excellence
understanding of operations Assist in maintenance, front office and housekeeping departments as per operational policies and procedures are adhered to Correct office procedures by all Rooms Division departments Assist knowledgeable about health and safety procedures Be familiar with the health and safety measures of the property
understanding of operations Assist in maintenance, front office and housekeeping departments as per operational policies and procedures are adhered to Correct office procedures by all Rooms Division departments Assist knowledgeable about health and safety procedures Be familiar with the health and safety measures of the property
/ people management Workplace safety Customer satisfaction Food safety Store and food sanitation Administration / people management Workplace safety Customer satisfaction Food safety Store and food sanitation Administration
employee engagement, CAPEX, compliance, health & safety, control and reporting. Ensures world-class personalized standards directly affecting the guests ensures their safety and security, together with the relevant teams including proficiency in the use of Protel and MS office, including e-mail and internet. Valid driver's