departments Attend to guest comments and issues Oversee service and front of house staff Arrangement of special Ensure all equipment is maintained and operated correctly Ensure safety regulations are adhered to Oversee
departments Attend to guest comments and issues Oversee service and front of house staff Arrangement of special Ensure all equipment is maintained and operated correctly Ensure safety regulations are adhered to Oversee
place in your departments Recruitment Ensure the correct recruitment process is followed for all new recruits Housekeeping policies and procedures are adhered to Correct office procedures by all Rooms Division departments interior surveys Arrange appliance maintenance, service and repairs Assist in compiling house files Compiling
place in your departments Recruitment Ensure the correct recruitment process is followed for all new recruits Housekeeping policies and procedures are adhered to Correct office procedures by all Rooms Division departments interior surveys Arrange appliance maintenance, service and repairs Assist in compiling house files Compiling
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit
procedures. To ensure that reservations are taken correctly and courteously. Ensure guests are greeted, checked
procedures. To ensure that reservations are taken correctly and courteously. Ensure guests are greeted, checked
high standard of service Inter-active approach to the floor – notice lack of service efficiencies – action plans implemented by management, short / long term Correct handling of equipment / know how to use (credit – know the daily specials Execute outstanding service standard to achieve sales targets personally and to be communicated with management Quality and Service Ensure restaurant is set up via standard, each be impeccable at all times Assist to maintain service standards, assist if needed – clutter on table
information while in our possession and make corrections if necessary. You have the right to lodge a complaint
information while in our possession and make corrections if necessary. You have the right to lodge a complaint