meeting quality standards for services, and evaluation of customer satisfaction
time during a meal service period to observe, monitor, and follow up on all areas of the operation. Maintain of food presentation, sanitation, and service. Monitor food production and the final product to ensure
time during a meal service period to observe, monitor, and follow up on all areas of the operation. Maintain of food presentation, sanitation, and service. Monitor food production and the final product to ensure
specials and that they are booked correctly
strengthen relationships with key stakeholders. Monitor competitor activity and identify business opportunities strategy with clear timelines and deliverables. Monitor competitor activity and identify business opportunities
strengthen relationships with key stakeholders. Monitor competitor activity and identify business opportunities strategy with clear timelines and deliverables. Monitor competitor activity and identify business opportunities
complaints. Tend to and arrange for guest needs. To monitor trends within the industry and make suggestions
complaints. Tend to and arrange for guest needs. To monitor trends within the industry and make suggestions
Operations
Develop, implement, and monitor day-to-day operational systems and processes to operational activity and strategic goals.
Plan, monitor, and analyse key metrics for day-to-day operations
freshness Ensure cleanliness of the entire hotel Monitor daily variance reports and action shortages Understand