Time Job purpose: Product Experts provide high-quality first-line support and remote care to hearX USA customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional Maintain a high sales conversion rate. Provide good quality information to customers to ensure that the products minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first