Customer Services Consultant Multi Media Jobs in South Africa
Laureate Service Consultant
Staff Unlimited
South Africa
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inbound contact from customers professionally and responding to customer inquiries, service requests and complaints complaints Providing customers with the organisation's services and product information when requested
share this job on whatsappService Consultant Gqeberha, South Africa
Staff UnlimitedSouth Africa
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet require after hours and weekend work) Assist with service recovery and client apologies, also help with handling inbound contact from customers professionally and responding to customer inquiries, service requests and complaints complaints Providing customers with the organisation's services and product information when requested
Analyst Johannesburg, South Africa
Staff UnlimitedJohannesburg
Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance Treating Customer Experience model. Monthly reporting on Treating Customer Fairly Outcomes. Position Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical experience in working with client and/or intermediary service providers.
Experience Analyst
Staff UnlimitedJohannesburg
Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance Treating Customer Experience model. Monthly reporting on Treating Customer Fairly Outcomes. Position Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical experience in working with client and/or intermediary service providers.
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