In Service Training In Electrical Engineering Jobs in Johannesburg

Customer Care Team Leader Samrand Centurion

 Communica Group

South Africa

and managing team members effectively. Customer Service: Handling customer complaints and queries professionally and implement customer service policies and procedures Monitor customer service representatives' performance Analyse customer service trends and recommend improvements Train and onboard new customer service representatives customer service representatives' adherence to company policies and procedures Ensure customer service representatives maintain a high level of customer service Prepare and analyse customer service reports Foster an environment

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