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  •  Customer service / support
  •  Communica Group

Customer Care Team Leader Samrand Centurion

 Communica GroupSouth Africa

policies and procedures Monitor customer service representatives' performance and provide ongoing coaching and onboard new customer service representatives Monitor customer service representatives' adherence to company policies and procedures Ensure customer service representatives maintain a high level of customer service Prepare collaboration and teamwork among customer service representatives Providing introductory information to new customers


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