• Managing Tasks • Taking Action • Seizing Opportunities KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES to the Hearing Expert team in a timely manor. • Complete assigned CRM tasks for support calls customers Continuous Improvement 10% • Liaise with the marketing team and maintain the list of FAQs and queries management. • Provide feedback to management and marketing on the support material available that could be participate in training activities and successfully complete training activities. Quality Management and Data
• Managing Tasks • Taking Action • Seizing Opportunities KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES to the Hearing Expert team in a timely manor. • Complete assigned CRM tasks for support calls customers Continuous Improvement 10% • Liaise with the marketing team and maintain the list of FAQs and queries management. • Provide feedback to management and marketing on the support material available that could be participate in training activities and successfully complete training activities. Quality Management and Data