customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable) (VISA approved). Proficient in the use of the MS Office suite (non-negotiable). Responsibilities: Assess leaders. Handle customer service calls within the banking sector . Ensure all outbound calls are conducted customer service by achieving specified performance standards. Build rapport with both customers and suppliers SLAs are met and exceeded with respect to back-office processing requirements as per client requirements
customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable) (VISA approved). Proficient in the use of the MS Office suite (non-negotiable). Responsibilities: Assess leaders. Handle customer service calls within the banking sector . Ensure all outbound calls are conducted customer service by achieving specified performance standards. Build rapport with both customers and suppliers SLAs are met and exceeded with respect to back-office processing requirements as per client requirements