professionally to customer queries Always adhere to the service level agreements Respond professionally to website to resolve queries Liaise with brokers and medical service providers regarding queries Any other duties Customer Service Certificate Skills and Experience: At least 2 years' gap cover or medical claims experience products Knowledge of ICD-10 Codes, medical procedures, and medical aid schemes assessing rules Understanding Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
professionally to customer queries Always adhere to the service level agreements Respond professionally to website to resolve queries Liaise with brokers and medical service providers regarding queries Any other duties Customer Service Certificate Skills and Experience: At least 2 years' gap cover or medical claims experience products Knowledge of ICD-10 Codes, medical procedures, and medical aid schemes assessing rules Understanding Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability