type Respond professionally to customer queries Always adhere to the service level agreements Respond professionally resolve queries Liaise with brokers and medical service providers regarding queries Any other duties as time. Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least experience Technical knowledge of various health insurance products Knowledge of ICD-10 Codes, medical procedures etiquette Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
type Respond professionally to customer queries Always adhere to the service level agreements Respond professionally resolve queries Liaise with brokers and medical service providers regarding queries Any other duties as time. Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least experience Technical knowledge of various health insurance products Knowledge of ICD-10 Codes, medical procedures etiquette Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability