Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Brand in SA is looking for a Client Service Call Centre Consultant. The position will be based in Roodepoort Roodepoort, West Rand Requirements: Call Centre Experience Customer Centric Automotive industry background
Automotive Industry - Centurion A Client Relationship Centre Division for the Automotive Industry is looking care to vehicle owners (new and pre-owned) and assisting them with their cases. Supervisory duties include: unresolved or challenging cases Allocating of cases Act as point of contact for escalated cases (client inquiries automotive industry. Strong leadership and team management skills. Excellent communication and interpersonal effectively. Proficiency in customer relationship management (CRM) software and Microsoft Office Suite. Knowledge
guidelines, and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle records of parts inventory and usage. Work Order Management: Tracking the progress of service jobs and updating
organizational skills. Proficiency with dealership management software is a plus. Knowledge : Strong understanding