customers to understand their vehicle's maintenance or repair needs. Listening attentively to customer concerns Recommending appropriate maintenance services or repairs based on vehicle inspections, manufacturer guidelines Ordering necessary parts and materials for vehicle repairs and ensuring availability for scheduled service
Knowledge : Strong understanding of automotive repair and maintenance procedures. Attitude : Customer-focused completion of work. Technical Insight : Explain repair and maintenance work to customers, ensuring they
promptly informing customers of any delays. Creating repair orders. Arranging booking reminders. Planning routes