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Technical Account Manager Durban

 Futurelink Global Recruitment

eThekwini

Technical Account Manager to join their growing team. Please note: this is a shift based in-office role. The The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their client contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with

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