bout the Role: Provide leadership, guidance and support to a team of service desk analysts and assist the customers with the best level of customer service and support. Maximise productivity and improve service delivery Responsibilities: Provide leadership, guidance and support to a team of service desk analysts; Develop and attention to detail; Ability to work as a team to support and influence team members; A desire to take ownership and to tight deadlines; A patient, tolerant and supportive team member. Package : R200K - 250K/Annum UK