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Operations Manager Intern Jobs in South Africa

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  •  Customer service / support
  •  Believe Resourcing Pty Ltd

Service Desk Team Leader Cape Town

 Believe Resourcing Pty LtdCape Town Region  R200K - 250K CTC per Annum

service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes maintain professional working relationships with all internal an external stakeholders and customer equivalents; assessment methods; Quality Assurance of Incident Management by spot checking Incidents and providing; Analysts SLAs, OLAs, and KPI targets; Through monitoring, management, and contribution ensure the team achieves and level or risk where possible mitigating breach and managing to resolution; Provide relevant stakeholders within


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