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Call Centre Agent Wynberg
Careerbox
Wynberg
for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of unparalleled Look no further Our team of dedicated call center agents is here to exceed your expectations and provide every interaction. Why Choose Us? ✅ Expertise: Our agents are highly trained professionals with extensive
share this job on whatsappTeam Leader Cape Town
CareerboxCape Town Region
developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities providing daily direction and communication to agents to ensure that daily and weekly targets are met to escalated customer issues from Agents Continually evaluate agent performance and conduct regular quality processes and procedures are adhered to. Coach Agents on issues arising during the course of operations team and conduct return to work interviews as required Prepare warnings and communicates effectively
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