professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance resolving complaints, and assisting customers with product or service-related issues. Answering Calls: Handle customer issues promptly and effectively, utilizing product knowledge, troubleshooting skills, and available company's database or CRM system. Multitasking: Manage multiple tasks simultaneously, such as handling while maintaining high quality and productivity standards. Product Knowledge: Maintain up-to-date knowledge
customer service is to be friendly · Know your product or service and respond in a timely manner · Matric