Call Center Agents Agents Mtn Or Vodacom Jobs Jobs in South Africa
Customer Service Agent Umhlanga
Careerbox
Umhlanga Rocks
Up to R7500 Careerbox Umhlanga is looking customer service agents with previous Airport Operations experience to reservations and interacting with guests, travel agents and internal departments. Book individual and group experience: Ticketing Agent/ Check-In Agent Flight Attendant/ Cabin Crew member Reservations Agent Previous experience
share this job on whatsappOperations Manager Umhlanga
CareerboxUmhlanga Rocks
assurance checks of calls and adherence to client processes and procedures Ensure Agents and Team Leaders with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject Matter expert with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject Matter expert them with a ratio of 1 Operations Manager to 70-90 agents. Usually work in a team of up to 6-7 colleagues Leader in a Call Centre environment 1 years' experience as an operations Manager in a call Centre environment
Real Time Specialist Newlands
CareerboxNewlands
optimize the performance of the clients Contact Centers. • Monitor real time adherence to scheduling and areas of concern as they occur. • Manage contact center shrinkage and develop reports for adherence to Administration of user/group roles to optimize contact center performance. • Maintain running report of attendance years of Workforce experience in a large Contact Center Environment
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