Our award winning client travels to every continent in the World and provide our guests with an experience Workforce team helps to maintain an excellent experience for our guests by engaging with team members to Proficiency in MS Office Suite (Outlook, Excel, Teams, Word, PowerPoint) • Ability to work in a fast paced skills, and the ability to prioritize multiple tasks. • Showcase excellent written and verbal communication
customers The role is dynamic and will involve tasks from every aspect of managing air reservations and
operation of the campaign teams Respond to escalated customer and system issues from Team Leaders Continually Continually evaluate Team Leader performance and conduct regular quality assurance checks of calls and adherence client processes and procedures Ensure Agents and Team Leaders are paid according to Company incentive incentive and commission schemes Recruit new employees (Team Leaders) and ensure appropriate training of new employees monitor adherence to the Team Leader Operating Rhythm Management of the Team Leaders Provide daily direction
customer services experienced candidates for one of our UK CS campaign. This campaign deals with fibre and
recruiting Customer Care Representatives to support our international clients and provide a world class experience