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- Careerbox
- Permanent
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Call Centre Agent Wynberg
Careerbox
Wynberg
customers. ✅ 24/7 Support: Whether it's day or night, weekends, or holidays, our call center operates company's database or CRM system. Multitasking: Manage multiple tasks simultaneously, such as handling
share this job on whatsappTeam Leader Cape Town
CareerboxCape Town Region
and efficient service to our clients leading, managing, developing and motivating a team of call centre Provide input into team awards and implement and manage incentive budgets Monitor and plan weekly team on a monthly basis and monitor adherence thereto Manage physical resources and tools of trade eg seating and procedures are referred to the Operations Manager • Any decision made must be consistent for all typically 1 week to 1 month Size Team Leaders typically manage a team of 12 Agents and operate within a team of
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