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Call Centre Agent Wynberg
Careerbox
Wynberg
exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? ✅ Expertise: products/services, ensuring accurate and insightful assistance for all inquiries. ✅ Empathy: We understand that addressing inquiries, resolving complaints, and assisting customers with product or service-related issues company's database or CRM system. Multitasking: Manage multiple tasks simultaneously, such as handling handling calls, responding to emails, and assisting with live chat inquiries, while maintaining high quality
share this job on whatsappTeam Leader Cape Town
CareerboxCape Town Region
and efficient service to our clients leading, managing, developing and motivating a team of call centre Provide input into team awards and implement and manage incentive budgets Monitor and plan weekly team on a monthly basis and monitor adherence thereto Manage physical resources and tools of trade eg seating and procedures are referred to the Operations Manager • Any decision made must be consistent for all Coaching and leadership practices for the team assist in improved performance over an extended period
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