solutions to our clients. Must be resilient and have the emotional intelligence to be able to handle team and interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate
efficient service to our clients leading, managing, developing and motivating a team of call centre agents Description Ensure efficient daily operation of the team against KPI's Drive the operating rhythm by providing appropriately to daily discipline issues arising from the team and conduct return to work interviews as required Facilitates ongoing team performance improvement Identify and implement methods to improve team operations, efficiency statistical and performance feedback and coaching to each team member as prescribed by the operating rhythm. Ensure
solutions to our clients. Must be resilient and have the emotional intelligence to be able to handle team and interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate
explain the solution · The ability to work well in a team · problem solving skills · The most important rule