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Team Leader Cape Town
Careerbox
Cape Town Region
Ensure efficient daily operation of the team against KPI's Drive the operating rhythm by providing daily Agents on issues arising during the course of operations and QA sessions. Is available for employees who Identify and implement methods to improve team operations, efficiency and service to customers and clients coaching to each team member as prescribed by the operating rhythm. Ensure employees have access to appropriate outside of standard operating practices and procedures are referred to the Operations Manager • Any decision
share this job on whatsappCall Centre Agent Wynberg
CareerboxWynberg
night, weekends, or holidays, our call center operates round the clock to provide uninterrupted support
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