Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Completion of Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency:
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Minimum Matric/ Grade 12 Tertiary qualification Advantageous MUST have 6 - 12 Months web chat call centre centre experience To Start Immediately salary: R8000 - R10 000 per month Contract: 3 Months Location: Woodmead
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start Minimum Matric/ Grade 12 Tertiary qualification Advantageous MUST have 6 - 12 Months web chat call centre centre experience To Start Immediately salary: R8000 - R10 000 per month Contract: 3 Months Location: Woodmead
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all repairs, no working devices scrapped Experience: 2- 3 years' experience in sales, customer service, or telemarketing telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional codes
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all repairs, no working devices scrapped Experience: 2- 3 years' experience in sales, customer service, or telemarketing telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional codes
Contact Centre Team Coach
Based within all teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
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