is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with such as Client Experience or Technical Account Management role IT/Tech related experience Experience with
demand plan, multi-task, organize, prioritize and manage time effectively Professional, warm and friendly Highly motivated and target driven Relationship management skills and openness to feedback Problem solving . Adaptability. Role & Responsibilities: Managing incoming calls and customer service enquiries
demand plan, multi-task, organize, prioritize and manage time effectively Professional, warm and friendly Highly motivated and target driven Relationship management skills and openness to feedback Problem solving . Adaptability. Role & Responsibilities: Managing incoming calls and customer service enquiries
forecasts – OTIF defective free delivery, as well as managing the recollect and supply of customer IBC packaging
forecasts – OTIF defective free delivery, as well as managing the recollect and supply of customer IBC packaging