troubleshoot problems and provide information related to product/services Please note that this role is for an international answering product and service questions and advising about other products and services Resolving product and
troubleshoot problems and provide information related to product/services Please note that this role is for an international answering product and service questions and advising about other products and services Resolving product and
policies, and standards. Product Development Collaboration: Work with the product development team to ensure ensure customer-centric product and service designs. Messaging Support: Expertise in managing messaging policies, and standards. Product Development Collaboration: Work with the product development team to ensure ensure customer-centric product and service designs. Messaging Support: Expertise in managing messaging
policies, and standards. Product Development Collaboration: Work with the product development team to ensure ensure customer-centric product and service designs. Messaging Support: Expertise in managing messaging policies, and standards. Product Development Collaboration: Work with the product development team to ensure ensure customer-centric product and service designs. Messaging Support: Expertise in managing messaging
CLO's meet and sustain agreed customer service, productivity and other targets through daily monitoring, support. Very knowledgeable on all aspects of the products, processes and systems required to deliver outstanding daily expectation. Ensure that the team meets productivity targets daily. Conduct remote live listens of Customer Liaison Management Ensure high standards of product knowledge and adherence to documented processes relevant information and knowledge of all Auto-X products, policies, procedures and processes. Internal
Responsibilities will include: Servicing clients and up sell products according to clients needs. Servicing existing
Ensuring a full understanding of the different products we administer and their relevant Terms and Conditions regulatory/FICA requirements for the different products we provide a service for. Assisting in developing FSP's; Ensure on-going increased knowledge of our products and how they operate; Ensure that Service and
Ensuring a full understanding of the different products we administer and their relevant Terms and Conditions regulatory/FICA requirements for the different products we provide a service for. Assisting in developing FSP's; Ensure on-going increased knowledge of our products and how they operate; Ensure that Service and
Manage order related administration. Establish productive sales relations to ensure quality of service finance. Resolving Delivery issues. Providing product information i.e. Serial numbers. POS/Vendor Rejections
communication. Business intuition: Our customers and products involve financial and technical aspects, so you