TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
consider your application unsuccessful Car Rental Agents - Hatfield We are currently seeking professional individuals to join a dynamic team as Car Rental Agent. If you have a passion for the car rental industry
consider your application unsuccessful Car Rental Agents - Hatfield We are currently seeking professional individuals to join a dynamic team as Car Rental Agent. If you have a passion for the car rental industry
customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first the products working over either voice or video call, live chat, email or text message. Obtain and note our customers the best care by making appropriate call transfers. Ensure that the majority of Lexie users
communication over the phone is essential. Use phone calls to assist walk in customers, take orders. Help customers customers with accessory and OE choices. Receive calls from other local body and repair shops. Read catalogues
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility