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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
follow up and compliance purposes.
Call Centre Performance Management & Reporting
Knowledge of Call Centre Management systems.
ATTRIBUTES:
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding
and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding