Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms (Salesforce advantageous) platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
style="text-align:center">Vodacom Postpaid Call Centre Consultant
Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS accordingly for follow up and compliance purposes. Call Centre Performance Management & Reporting Provides Computer Literacy (MS Office Suite). Knowledge of SAP ERP Systems. CRM platforms (Salesforce advantageous) platforms & complaints handling Knowledge of Call Centre Management systems. ATTRIBUTES: Resilient. Proactive
Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000
Advantageous MUST have 6 - 12 Months web chat call centre experience To Start Immediately salary: R8000