teams within a department, and monitor productivity
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: complaints to the relevant Team Managers or Departments. Ensures that salvaged assets are auction-ready coming from the Merit Claims/ Non-Motor Assessing Departments. Ensure that the systems are utilized per the Salvage SOP. Identifies gaps between the Salvage department processes and that of the Assessing environment
efficiencies, and optimizing processes within the department. Minimum Requirements: Degree in Business Management Daily Operations: Oversee the customer services department's day-to-day activities, including hiring, training Management: Ensure cost-effective and efficient department operations. Technical Troubleshooting: Address tech-related queries and liaise with the technical department as needed. Card Allocation Management: Oversee Daily Operations: Oversee the customer services department's day-to-day activities, including hiring, training
efficiencies, and optimizing processes within the department. Minimum Requirements: Degree in Business Management Daily Operations: Oversee the customer services department's day-to-day activities, including hiring, training Management: Ensure cost-effective and efficient department operations. Technical Troubleshooting: Address tech-related queries and liaise with the technical department as needed. Card Allocation Management: Oversee Daily Operations: Oversee the customer services department's day-to-day activities, including hiring, training
MINIMUM REQUIREMENTS:
Educational Qualifications:
Degree or Diploma
management, if applicable
Work closely with the HR Team to comply to the Basic Conditions of Employment
improvements accordingly. MINIMUM REQUIREMENTS: Educational Qualifications: Degree or Diploma Business Management performance management, if applicable Work closely with the HR Team to comply to the Basic Conditions of Employment
ensure the daily effectiveness of the overall department. The candidate will thus, be a key member of ensure the functionality and coordination of the department.
query. Communicate and coordinate with internal departments such Business. Development to effectively support Credit Team. PERSONAL SPECIFICATION Qualification Education / Qualifications Matric BCom Financial Knowledge
conduct.
KNOWLEDGE, SKILLS AND EDUCATION:
and customers