TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
candidate will be responsible for providing optimal support to healthcare providers on the network, expanding and promoting the Scheme. Provide personalised support to healthcare providers on the network, ensuring stakeholders. Demonstrate proficiency in Microsoft Office applications to facilitate administrative tasks documentation. Skills: Proficiency in MS Word, Excel, Office, Outlook, and Internet. Strong organisational skills and writing skills. Highly competent in Microsoft Office applications. Detail-oriented with a focus on accuracy
candidate will be responsible for providing optimal support to healthcare providers on the network, expanding and promoting the Scheme. Provide personalised support to healthcare providers on the network, ensuring stakeholders. Demonstrate proficiency in Microsoft Office applications to facilitate administrative tasks documentation. Skills: Proficiency in MS Word, Excel, Office, Outlook, and Internet. Strong organisational skills and writing skills. Highly competent in Microsoft Office applications. Detail-oriented with a focus on accuracy
Training to clients - Communication between Head Office and Clients - Setting up Training times for clients
shifts and occasional night shifts, ensuring 24/7 support for our global clientele. Perks: Competitive salary Opportunities for career growth and development. A supportive and collaborate team culture. Transport benefits
Contact: Michelle du Toit Provincial Coordinator Office: 081 611 2034 / 0123463603 email: michellehutech
goals Advanced knowledge of computer software and office systems and applications Social Media content and
goals Advanced knowledge of computer software and office systems and applications Social Media content and
computer skills. Confident on MS Excel & MS Office Programmes. Sage Evolution (advantageous) – training