will oversee and optimize the customer success operations, driving efficiency and excellence in service Collaborate with cross-functional teams to align operations with customer success initiatives and business platforms, identifying opportunities to streamline operations, and implementing best practices to improve efficiency Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s value to customers. Strong organizational skills: manage workflows independently, take responsibility for
Workshop Manager, Assistant Service Advisor, Midrand, Johannesburg. Company Name: CAR time Midrand. Requirements: customer with quotations and bookings. Overseeing and managing the service Centre's scheduling and workflow. service or when their vehicle is ready to be picked. Manage mechanics, service advisors and flyer staff. Control potential issues related to repairs. This helps manage customer expectations and avoid misunderstandings changes. Organization and Efficiency: Time management: Manage your schedule effectively to handle multiple