Technical Account Manager to join their growing team. Please note: this is a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to webinars, assist with the curation of valuable content for clients, engage in-opportunity accounts, host
will have: Proven experience in Customer Success, Account Management, or a similar customer-focused role