is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients
Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s necessary information, as you will deliver value to customers. Strong organizational skills: manage workflows R840,000 per annum. The post Customer Success Manager appeared first on freerecruit.co.za .
prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure English languages
Workon airline reservations systems & handle voice calls in English & German written correspondence.
Fully paid product and systems training provided.
Daily interactions with