North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
the system – Taking and placing of orders – Administration The post Call Centre Agents appeared first
the system – Taking and placing of orders – Administration The post Call Centre Agents appeared first
the system – Taking and placing of orders – Administration R 4500 comm and incentives. The post Call
Customer liaison, Upselling, Invoicing, General administration and several other ad hoc duties as needed.
Specific operating hours may apply depending on the account allocated TBD in the interview stage (however flexibility (OFF)
Shifts move forward by 1 hour to account for Daylight Savings
Please note:
will have: Proven experience in Customer Success, Account Management, or a similar customer-focused role