quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice calls Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage debt collection matters. The post Senior Contact Centre Agents appeared first on freerecruit.co.za .
Literate Call Centre / Control room background – environment The post Monitoring Centre Associate appeared
A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and have to adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za .
seeking an experienced Reservations and Sales Manager to increase the profitability of the reservations levels for clients and agents; and to assist the GM in managing the in-house CRM system. This is an in-office include: First response on all new inquiries and distribute to consultants Checking that all inquiries are are followed Managing and approving leave times Maintain team workloads & distribute them accordingly on some ad hoc quotes as needed Assist with Complaint handling Manage in-house CRM system for maximum
This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. responsibilities include: Effective contract management and SLA adherence Client retention and excellent Client risk management. Management of all secondary services which includes, account management, consulting products. Management of external and internal stakeholder relationships. Client relationship management, contract
This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. responsibilities include: Effective contract management and SLA adherence Client retention and excellent Client risk management. Management of all secondary services which includes, account management, consulting products. Management of external and internal stakeholder relationships. Client relationship management, contract
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Duties:< engagement with multiple clients simultaneously.
Qualifications and
looking for a Customer Service Administrator to manage customer queries and complaints. Main Duties/Responsibilities: