seeking an experienced Reservations and Sales Manager to increase the profitability of the reservations high-quality and efficient service levels for clients and agents; and to assist the GM in managing the correct sales and office procedures are followed Managing and approving leave times Maintain team workloads quotes as needed Assist with Complaint handling Manage in-house CRM system for maximum long-term company Attending regular meetings with senior management The post Reservations Manager Cape Town appeared first on freerecruit
RESPONSIBILITIES: ● Responsible for the supervision of a quality Contact Centre with regard to receiving manual Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending to written received; ● Responsible for the supervision of a quality Contact Centre with regard to attending and resolving
Telephone etiquette Computer Literate Call Centre / Control room background – environment The post Monitoring
scores
Duties:< engagement with multiple clients simultaneously.
Qualifications and
looking for a Customer Service Administrator to manage customer queries and complaints. Main Duties/Responsibilities: