As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on their journey communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations recommendations on how to get the most from products/services Own proactive processes: host webinars, assist with the and provide insights on the entire client journey Own means of reliable transportation Ability to work
connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections load shedding (Inverters available for purchase or own solution accepted).
Current Shift