Telephone etiquette Computer Literate Call Centre / Control room background – environment The post Monitoring
Familiarity with surveillance techniques, access control, and perimeter defence strategies. Communication
professional manner. Manage stock takes and inventory control. Manage stock receiving procedures as per Sorbet
Familiarity with surveillance techniques, access control, and perimeter defence strategies. Communication
in Afrikaans and English, written and verbal. Processing of orders. Communication with clients, sales
video, or phone call. Own reactive client success processes: cancellations, negative feedback, advice/queries the most from products/services Own proactive processes: host webinars, assist with the curation of valuable
tax filings, documentation, and reconciliation processes. Client Support: Provide strategic guidance and success initiatives and achieve business objectives. Process Improvement: Handling Customer Success platforms
Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Keeping
generating of cases on dashboard and follow-up the processing of manual dashboard cases received at the Contact
clients simultaneously.