oral communication skills The post Switchboard Operator appeared first on freerecruit.co.za .
Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with host 1 on 1 training sessions, monitor client's health scores Keep clients engaged with company and actively
will oversee and optimize the customer success operations, driving efficiency and excellence in service Collaborate with cross-functional teams to align operations with customer success initiatives and business platforms, identifying opportunities to streamline operations, and implementing best practices to improve efficiency Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s value to customers. Strong organizational skills: manage workflows independently, take responsibility for
As a freelance community manager with a focus on weekends and public holidays, you must foster engagement loyalty. Included in this role, will be risk management, some content development and attendance of key their community. The post Freelance Community Manager – Weekends and Public Holidays appeared first on
of an efficient administration service through careful and timeous planning, reporting and updating of
Pollinate Impact team. You will help us track and manage all member information in a soon-to-be-designed and member outreach and onboarding strategies. Manage the membership outreach from the first and second new membership approvals. You will establish and manage regularly scheduled orientation sessions, encourage and our soon-to-be member portal. Serve as the primary point of contact for individuals and organizations for trainings, tools, etc. Support Information Management of our membership, including: Maintain up-to-date
communication skills (written and verbal) •Ability to manager time effectively •Strong administration skills Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Responsible documents, check quality of pre-alert and ensure operations department receive required documents timeously status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries •Ensure Service, Key Account Managers are updated with regards to daily shipment events •Manage estimates and advice
Also Available Reception Typing Record keeping Operating switchboard Client services Data input and scanning
Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic plus