oral communication skills The post Switchboard Operator appeared first on freerecruit.co.za .
will oversee and optimize the customer success operations, driving efficiency and excellence in service Collaborate with cross-functional teams to align operations with customer success initiatives and business tax filings, documentation, and reconciliation processes. Client Support: Provide strategic guidance and success initiatives and achieve business objectives. Process Improvement: Handling Customer Success platforms platforms, identifying opportunities to streamline operations, and implementing best practices to improve efficiency
levels •Ability to adjust effectively with new processes and requirements •Valid driver’s licence and own constant follow up with client and supplier until process is complete •Ensure rates are applied to shipping documents, check quality of pre-alert and ensure operations department receive required documents timeously
Also Available Reception Typing Record keeping Operating switchboard Client services Data input and scanning
Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic plus
Also Available Reception Typing Record keeping Operating switchboard Client services Data input and scanning
in Afrikaans and English, written and verbal. Processing of orders. Communication with clients, sales
where you appreciate learning through an iterative process. We are cultivating and stewarding the members follow-ups. Develop, own, and drive the onboarding process for all new members by ensuring all steps happen and build rapport. Eventually you will own this process end-to-end as your understanding of the network and follow-ups on any payments owed. Establish a process to track membership renewal timeframes, follow-ups to find them. You’re responsible: You own the process and the results with limited supervision. You empathize
specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant
video, or phone call. Own reactive client success processes: cancellations, negative feedback, advice/queries the most from products/services Own proactive processes: host webinars, assist with the curation of valuable