additional language beneficial ● Experience in courier companies – booking of collections and deliveries
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations recommendations on how to get the most from products/services Own proactive processes: host webinars, assist with the and provide insights on the entire client journey Own means of reliable transportation Ability to work
Record keeping of all calls and job cards · Managing own customer service support desk The post Customer Service
processes and requirements •Valid driver’s licence and own vehicle would be advantageous Key Performance Areas:
preferred -Excellent communication skills -Non smoker -Own reliable vehicle to work -Willing to commit to long
ensuring appropriate and timely follow-ups. Develop, own, and drive the onboarding process for all new members priorities and build rapport. Eventually you will own this process end-to-end as your understanding of for and how to find them. You’re responsible: You own the process and the results with limited supervision do believe in setting and getting goals. You will own goals, and have freedom under responsibility. Diversity