North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand journey from point of sale to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role ensure their expectations, goals and needs are met. Key focus is to support the client's product adoption negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to
progressive and creative organization specializing in Sales, Marketing, Training & Development and Brand Activations. With a focus on bridging the gap between Sales and Marketing, we provide clients with a competitive
client is a well-funded startup simplifying US sales tax compliance for global businesses. They provide responsibilities: You will ensure clients’ adherence to sales tax regulations and overall compliance. You will Compliance Oversight: Ensure accurate and timely sales tax filings, documentation, and reconciliation processes will have: Proven experience in Customer Success, Account Management, or a similar customer-focused role
and compliments
Required to meet specific key performance indicators and meet expected client service depending on the account allocated TBD in the interview stage (however flexibility is key)
4. Training: (OFF)
Shifts move forward by 1 hour to account for Daylight Savings
Please note:
Processing of orders. Communication with clients, sales, warehouse and distribution teams. Offer superior
that all vehicles are locked and that the keys are in safe key box or at reception Start vehicles to ensure
that all vehicles are locked and that the keys are in safe key box or at reception Start vehicles to ensure
that all vehicles are locked and that the keys are in safe key box or at reception Start vehicles to ensure
three years of previous automotive workshop and sales experience within the motor industry service department
management, some content development and attendance of key meetings and training which will be during the week