and to assist the GM in managing the in-house CRM system. This is an in-office role in Cape Town Southern years Safari/inbound travel experience Excellent systems knowledge – Tourplan MS Office Excellent knowledge Assist with Complaint handling Manage in-house CRM system for maximum long-term company benefit Providing
liaison – Confirming clients information on the system – Taking and placing of orders – Administration
liaison – Confirming clients information on the system – Taking and placing of orders – Administration
liaison – Confirming clients information on the system – Taking and placing of orders – Administration
Competencies: • Knowledge in Computer Hardware, Operating Systems, Networking and Internet. • Good communication
Knowledge: Develop a basic understanding of vehicle systems: While a full mechanic's knowledge isn't necessary common vehicle components like brakes, tires, engines, and fluids. This helps you understand customer
English languages
Workon airline reservations systems & handle voice calls in English & German written correspondence.
Fully paid product and systems training provided.
Daily interactions with
keyboard skills – for accurate data input into the system; ● Good telephone etiquette, a team player; good
stock receiving procedures as per Sorbet Franchise Systems Manual. Manage cash takings and daily banking.
services to WCG Maintain an ongoing, coordinated system of consultation with the WCG to effectively deliver maintenance of client information on relevant systems Effective collaboration with Lyra finance teams