high-quality and efficient service levels for clients and agents; and to assist the GM in managing the in-house At least 1 year’s supervisory experience at an inbound tour company, along with previous senior consultant consultant experience of at least 10 years Safari/inbound travel experience Excellent systems knowledge – Experience dealing with international clients and agents Duties include: First response on all new inquiries
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies: