Call Centre Job Without Experience Jobs in Centurion, Gauteng
Customer service / support
- Contract
Customer Support Supervisor Centurion
Smartops Ltd
South Africa
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support and continuously develop their capabilities and experience. Active performance management of operational schedule rules. Qualifications, Skills & Experience: Manage the customer support team ensuring the relevant experience. 3 years relevant experience managing staff in customer support/ call centre environment
share this job on whatsappCustomer Support Supervisor Market Related
Smartops LtdSouth Africa
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support and continuously develop their capabilities and experience. Active performance management of operational schedule rules. Qualifications, Skills & Experience: Manage the customer support team ensuring the relevant experience. 3 years relevant experience managing staff in customer support/ call centre environment
Junior Quality Assurance/quality Control Agent Market Related
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback to mitigate them. Qualifications, Skills & Experience: We are looking for a dedicated and detail-oriented a related field preferred. Experience: Minimum of 2-3 years of experience in a quality assurance/quality assurance/quality control role within a call centre environment. Skills: Excellent listening and analytical skills
Quality Control Agent Centurion
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback to mitigate them. Qualifications, Skills & Experience: We are looking for a dedicated and detail-oriented a related field preferred. Experience: Minimum of 2-3 years of experience in a quality assurance/quality assurance/quality control role within a call centre environment. Skills: Excellent listening and analytical skills
Customer Support Agent Centurion
Smartops LtdSouth Africa
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service Skills & Experience: Minimum qualification Grade 12 A minimum of 2-3 years' experience in a customer
Customer Support Agent Market Related
Smartops LtdSouth Africa
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service Skills & Experience: Minimum qualification Grade 12 A minimum of 2-3 years' experience in a customer
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