Product Channel Manager Jobs in Centurion, Gauteng
Customer service / support
- Contract
Customer Support Agent Centurion
Smartops Ltd
South Africa
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service to date. Maintain a comprehensive grasp of our products, services, and policies to supply accurate information customer contentment. Convey feedback to Management about product matters, service patterns, and customer training and development opportunities to broaden product knowledge and refine customer service abilities addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
share this job on whatsappCustomer Support Agent Market Related
Smartops LtdSouth Africa
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service to date. Maintain a comprehensive grasp of our products, services, and policies to supply accurate information customer contentment. Convey feedback to Management about product matters, service patterns, and customer training and development opportunities to broaden product knowledge and refine customer service abilities addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Customer Support Supervisor Centurion
Smartops LtdSouth Africa
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team excellence and client satisfaction with all client products. Providing back-up support to fellow administration operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer capabilities and experience. Active performance management of operational teams. Undertake any additional
Customer Support Supervisor Market Related
Smartops LtdSouth Africa
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team excellence and client satisfaction with all client products. Providing back-up support to fellow administration operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer capabilities and experience. Active performance management of operational teams. Undertake any additional
Junior Quality Assurance/quality Control Agent Market Related
Smartops LtdSouth Africa
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Quality Control Agent Centurion
Smartops LtdSouth Africa
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
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